A coach company has apologised after a wheelchair user was forced to wet himself when three buses refused to let him on.
Ryan McDade, 20, says he was humiliated after urinating on himself in front of a woman in Mansfield on Friday, when several Stagecoach East Midlands Pronto bus services failed to stop.
The student, who has cerebral palsy, had been returning from the shops after he was sent out by his college to buy ingredients to make a pizza.
Mr McDade, who was with his helper at the time, told Yahoo News UK: “On the way back, while I was waiting at the bus stop three drivers refused to let me on.
“We were waiting so long that I was forced to wet myself.”
Musical theatre student Mr McDade was unable to use a public disabled toilet because he has a curvature of the spine.
He claimed one of the drivers even stopped and opened the door but when they saw him they refused to let him on even though there was space on the bus.
He added: “I use public transport a lot because I’m a member of a theatre group. I can only get on special buses.”
Stagecoach East Midlands apologised for the behaviour of its drivers and said it did not condone their misconduct after viewing the CCTV.
It said the drivers would be interviewed under formal disciplinary procedures.
READ MORE YAHOO NEWS HERE
Stagecoach East Midlands said in a statement: "Two of our staff have failed to comply with the company's policies in respect of both stopping for passengers and disability awareness."
A spokesperson added: "We are very disappointed that Ryan was let down on this occasion. We have also spoken directly to Ryan's mother to apologise."
But Mr McDade was unhappy with the apology, adding: “I’m angry at the coach company because they haven’t apologised directly to me. They said sorry to my mother.”
He added: “It’s another example of how bad public transport has got. It should not be like this in 2019.
“I would like to raise awareness so it doesn’t happen to someone else.”