UberEats launched in Mumbai, to take on Zomato, Swiggy

Sandhya Dangwal

Mumbai, May 3: With an aim to make reliable food delivery available at the tap of a button, Uber has started its food delivery service UberEATS in Mumbai. UberEATS , which is a food on demand app claims to have partnered with 200 restaurants to help bring food to consumers in a convenient and reliable manner anytime, anywhere. If you are a foodie, gorge into all your favourite indulgences and delicacies with the latest UberEATS app that locates you to your favourite nearby restaurant and delivers your meal at your doorstep.

UberEATS can’t really wait to serve you! It allows consumers to schedule orders, smartly curate restaurants, personalise taste preferences and dietary restrictions, and track the delivery on the app. Bhavik claimed that, worldwide, UberEATS has a delivery time of 35 minutes, out of which 20 minutes are taken to prepare the food at the restaurant. The UberEATS app gives a straight competition to other players in the market including Zomato, Swiggy, FoodPanda, who are looking to expand their business nationally.

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How does UberEATS App work?

  • You need to download the UberEATS app to avail the services.
  • On downloading the app, users can input the address where they want their orders to be delivered.
  • You can also look up restaurants according to specific criteria like speed, price, and dietary constraints.
  • They can sort according to price, dietary needs, place an order ASAP or schedule it according to a convenient time.
  • Dish information and average prep times help us share the right dishes that will come at the right time.
  • When you open UberEATS, you will be able to see recommendations like your go-to, 30-minute delivery options, and popular options near you based on past orders and details like time of day and delivery location.

How does UberEATS benefit:

  • As per reports, UberEATS follows the food delivery business model.
  • It charging restaurants a service fee to use its platform and uses third-party delivery.
  • It has already tied up with 200-300 delivery partners.
  • Food prices are set by the restaurants according to their menus
  • UberEATS plans to charge customers a nominal delivery fee of Rs 15 per order inclusive of taxes

Ease in tracking your order using UberEATS App

Say goodbye to the black box of delivery. You’ll know exactly where your order is every step of the way. Watch in real time as your food is prepared, picked up, and delivered to you. This is the reliability you’ve come to expect from Uber–no surprises, but with the tech built for food.

Rathod, the head of UberEATS India informed that the food prices are set by the restaurants according to their menus and UberEATS plans to charge customers a nominal delivery fee of Rs 15 per order inclusive of taxes for any order that the customer makes, be it small or big.

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About UberEATS

The app was started as a business in 2014 in Los Angeles and has scaled to 78 cities around the world including Mumbai in the country. It is presently a stand-alone app. The app gives a straight competition to other players in the market including Zomato and Swiggy who are looking to expand their business nationally. Meanwhile, food apps and websites like Faasos, Box8, FreshMenu are looking to grow in Mumbai, Bengaluru and other cities.

How to make payments

  • UberEATS has partnered with Paytm for making payments.
  • There will be a delivery fee of INR 15, inclusive of taxes on the orders, but it would not entail any minimum order size.
  • The services have been started in Andheri, Bandra, Lower Parel and Powai.
  • The services will be expanded further to cities such as Bengaluru, Hyderabad, Pune, Chennai and Gurugram, among others. Bhavik Rathod has been appointed to lead UberEATS in India to spearhead expansion across the country to make all this possible.

Bhavik Rathod, head of UberEATS India said that the introduction of UberEATS in India, with Mumbai as the first city to go live with its food delivery service is a major step in our global expansion strategy.”We are looking to scale to other big cities including Delhi, Bengaluru, Chennai, Kolkata among others going forward, but we don’t have a timeline at present,” he was quoted by PTI. Rathod, however, did not reveal the investments the company has made in setting up the new business in the country. In April, Allen Penn, UberEATS Asia Pacific Head said in a blog post that he is incredibly excited about bringing UberEATS to India.