Passengers angry over non-functioning AC delay Jet Airways Mumbai-Bhopal flight

A Jet Airways flight was forced to return to bay from runway after the fliers started protesting regarding non functioning air conditioning system.

A Jet Airways flight scheduled for departure from Mumbai airport to Bhopal was stopped from taking off after it had reached the runway when around 130 fliers started protesting about the non-functional air conditioning system.

Around 130 passengers were onboard the Jet Airways flight 9W 7083 (S2 4621) which was, scheduled for departure at 5:55 am from Mumbai and was to arrive in Bhopal by 7:25 am, was delayed by over an hour.

After boarding the flight, several passengers started complaining of suffocation and non-functioning of the air conditioners. The cabin crew was contacted by several passengers who did nothing about the complaints. The pilot then proceeded from the bay to the runway and was about to take-off when all the agitated passengers reportedly stood up and started protesting. The aircraft was then forced to turn back towards the bay where the technical team looked into the issue and rectified it.

An angry passenger shot a series of tweet about the incident.

Agitated ?? passengers force @jetairways #9W7083 return to bay from runway in #Mumbai because the AC was not working. Pathetic??@awasthis

Umesh Upadhyay (@upadhyayumesh) 14 April 2017

The @jetairways flt #9W7083 was going to Bhopal. Why was the plane allowed to close door & proceed 2 take off if there was snag? 1/2

Umesh Upadhyay (@upadhyayumesh) 14 April 2017

In the official statement regarding the incident, Jet Airways spokesperson said "Jet Airways flight S2 4621 of April 14 2017, from Mumbai to Bhopal with 130 guests was delayed due to technical reasons involving cabin temperature, and which led to its ground return. Subsequently, the aircraft was released for onward operations post inspection by the Jet Airways' engineering staff. One guest chose not to travel due to being unwell. While at bay, guests were attended by the airline's customer service team and apologies were tendered for the inconvenience".

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