Pakistanis spam Indian Army WhatsApp number meant for jawans to air grievances to chief Rawat

The WhatsApp hotline to General Bipin Rawat was launched by the Indian Army after several jawans posted grievance-filled videos on social media.

Army's WhatsApp number launched to address the grievances of jawans has been filled up with spam messages from Pakistanis who are using it to abuse India.

The number, +91 9643300008, was launched on January 28 by the Army Headquarters to address the grievances of the jawans who were going on social media with their videos.

"We have been receiving messages in large number from Pakistan and that is why, we have barred all Pakistani numbers from sending messages to it. The intent is to keep it only for our usage," Army sources said here.

The Army has so far received over 30,000 messages on the number, a majority of which were sent by Pakistanis who have been speaking against India and its Army.

NO. SET UP AFTER VIRAL VIDEOS

The Army had set up the WhatsApp number so that its soldiers could pose their problems directly to Army Chief General Bipin Rawat instead of going to social media.

The move came after a series of videos were posted online by personnel from the army, IAF and central police forces regarding various conditions that they work under.

There is an existing system of grievance redressal within the Army which is prompt but in case a soldier has exhausted all grievance redressal forums and is still not happy, he may contact the Army chief's office through the new number.

Also read: Use of smartphones not banned for jawans, clarifies Army chief General Bipin Rawat

Also read: Government creates web-based grievance redressal system