15 Feb 2021: Mercedes-Benz recalls over one million cars: Here's why
Mercedes-Benz is recalling nearly 1.3 million vehicles in the US, from 2016-2021 model years, to fix an issue with their eCall emergency call system's communication module.
In case of road incidents, the cars might indicate the wrong location to emergency services. Such an incident was reported in Europe, but none to date in the US.
Here are more details.
Fact: 'Temporary power supply collapse might result in location error'
"A temporary collapse of the communication module's power supply caused by a crash might lead to the vehicle's position during a potential emergency call being incorrect. Other functions of the automatic and manual emergency call function remain fully operational," Mercedes-Benz said in a statement.
High risk: All recalled vehicles likely to be affected: NHTSA
In its recall notice, National Highway Traffic Safety Administration (NHTSA) said the error is likely to affect 100% of the 12,92,258 Mercedes-Benz and Mercedes-AMG cars recalled by the company in the US.
The agency also stated that the defect can be rectified in many cases via an over-the-air update or by paying a visit to the dealership. The recall will begin on April 6.
Fact: Mercedes-Benz investigated an incident in Europe over this issue
As per a 2019 Reuters report, Mercedes-Benz investigated an incident in Europe where the automatic eCall system showed an incorrect position for its vehicle. The company also found other situations where a wrong vehicular position was relayed.
Vehicle list: The following models will be recalled
Vehicles sold from model years 2016 to 2021 will be recalled by Mercedes-Benz and include the CLA-Class, GLS-Class, CLS-Class, SL-Class, B-Class, GLB-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, GLC-Class, GLA-Class, GLE-Class, and G-Class.
The specific model years for the car might differ and hence owners should check the NHTSA recall website to see whether their car is included.