Karnataka police stations set to be more visitor-friendly
A letter has been sent to all Commissioners of Police in the state as well as all Superintendents of Police in the state to make certain changes as part of the Karnataka government's Jana Snehi Police Scheme.
Come New Year's, and entering a police station to either lodge a complaint or get any sort of help will become a little less troublesome.
Neelmani N Raju, DG-IGP has sent a letter to all Commissioners of Police in the state as well as all Superintendents of Police in the state to make certain changes as part of the Karnataka government's Jana Snehi Police Scheme.
The state's top cop wants all these initiatives to be implemented in all earnestness by the end of December.
She has ordered all the officials to send compliance reports by December 31 along with photographs of the reception area.
WHAT THE NEW POLICE RECEPTION ORDER ENTAILS
- A reception will be established at each Police Station.
- A 'MAY I HELP YOU' placard will be put in Kannada as well as English in big cities at the desk.
- A visitors' register has to be kept at the reception desk with columns for names and telephone numbers of visitors, the time of their visit, the nature of complaint/work, the person who attended to the visitor. On top of the register, the reception officer will put his/her name and badge number everyday at every duty change time.
- The reception will have a proper desk and chair for the reception officer and some chairs, fans, and water for the complainants.
- At least three-four suitable personnel of each police station should be trained through local resources for two days in soft skills so that the manner in which they behave with the public is appropriate for the purpose of Jana Snehi Police Scheme.