JioPhone Explodes While Charging in Kashmir, Reliance Says It’s Intentional Sabotage
New Delhi, Oct 23: Barely a month after the Reliance started delivery, a report claimed that the company’s Jio 4G Smartphone exploded in Jammu and Kashmir. A report by Phone Radar claimed a Reliance JioPhone exploded while charging in Kashmir. The tech blog also shared images of an allegedly-exploded device of Jio phone on Twitter. However, the Reliance denied the report said the incident is ‘a case of intentional sabotage’ by ‘vested interests to malign the brand’.
The image, shared by Phone Radar, shows a melted back panel of the JioPhone, while the front panel doesn’t have any signs of the explosion. The Reliance said the company was aware of the incident and added that the explosion was called intentionally. Following the statement by Reliance, the Phone Radar deleted the tweet of the allegedly-exploded JioPhone.
“JioPhones are designed and manufactured with global standards, and each phone goes through stringent quality control process. The said incident has been reported to us. Our initial investigation suggests that this is a case of intentional sabotage,” the Reliance said in a statement. “The damage to the device seems to have been intentionally caused. The incident, as well as its timing, has been designed by vested interests to malign the brand. We will take appropriate action based on further investigations,” it added.
Mukesh Ambani, Chairman and Managing Director of Reliance Industries Ltd (RIL), on July 21, announced the launch of ‘intelligent smartphone’ JioPhone. “The JioPhone will be available to all Indians for an effective price of Rs zero,” Ambani told the company’s 40th Annual General Meeting. JioPhone supports 22 Indian languages. To protect against misuse, customers have to pay a fully refundable Rs 1,500 security deposit while taking a JioPhone. The deposit would be given back to a user after three years when the phone is returned.