HDFC Bank Update: Netbanking down, mobilebanking app not working; Bank regrets inconvenience

Rajeev Kumar
hdfc bank netbanking down

HDFC Bank netbanking down, mobile app not working: The netbanking and mobile banking facility of HDFC Bank is down due to some technical glitch since yesterday. However, the bank has requested customers to not worry. "Due to a technical glitch, some of our customers have been having trouble logging into our NetBanking and MobileBanking App. Our experts are working on it on top priority, and we're confident we'll be able to restore services shortly," the private sector lender informed customer via a tweet yesterday.

"While we deeply regret the inconvenience caused, there's no cause for undue concern," the bank added.

It seems the technical glitch continues to be present as scores of HDFC customers have complained about this problem on social media since morning today.

Replying to a customer who has a pending EMI and needs to transfer funds, the bank replied that there is no need of undue concern.

What HDFC Bank said today

HDFC Bank has said that the technical glitch is taking more time than anticipated. "We apologise that the resolution of the technical glitch is taking more time than anticipated. Our experts are working round the clock. While some customers are able to transact using NetBanking and MobileBanking App, a few may still be facing intermittent issues. Needless to say this is not the experience we would like our customers to have and we sincerely regret the inconvenience."

HDFC Bank has not yet replied to FE Online’s query as to when the technical glitch will be solved.