New Delhi, Apr 4 (PTI) Four persons have been arrested for allegedly running a fake call centre of a government body and cheating people on the pretext of refund of lapsed insurance policies, police said today.
The four accused, Naveen Gupta (28), Sunil Shah(24), Sumit Kapoor (30) and Sonu Sharma (22), were arrested late last evening from west Delhi’s Mukherjee Park area.
It is suspected that they have duped around 50-60 people in various states and had amassed crores of rupees, said a senior police officer.
While Gupta is currently working as an insurance agent, the other three were previously employed with insurance companies.
This year, in February, a complaint was received from one Praveen Kumar Sethi, a resident of Vasant Kunj, alleging that he had been cheated of Rs 10 lakh.
He said that from the beginning of November 2016, he had been receiving calls from a purported representative of GBIC (Governing Body of Insurance Council), who claimed to be calling from the Grievance Redressal Cell of the body, said DCP (South) Ishwar Singh.
The caller was having the correct details of the various insurance policies that had been purchased by the complainant in the past but which had, for various reasons, lapsed before they could attain maturity.
The specifics available with the tele-caller and a status check of GBIC as a governmental institution to set up and facilitate the institution of Insurance Ombudsman in India, lured the complainant into the trap, he said.
The victim was asked to deposit money on the pretext of ‘service fee’, ‘security deposits’ etc in various bank accounts in the names of like Standard Services, Make in India Service, Bali Associates, etc.
He had deposited more than Rs 10 lakh only to realise later that he had been cheated, the officer said.
All the tele-parameters provided by the complainant were found to be non-functional and issued on fictitious identities and addresses.
A special team was constituted under the supervision of KP Kukreti, ACP Vasant Vihar.
On the basis of detailed analysis of account statements, call detail records, advanced GPS technologies, Mukherjee Park area in Tilak Nagar was identified as the locality from where the fake call centre was running, said Singh.
Gupta, who is one of the masterminds of the entire syndicate, had developed various contacts who were engaged in breaching the database of reputed insurance companies.
With the information in hand, the accused thereafter devised their strategy to cheat their victims by posing as representatives of the GBIC.
Various bank accounts were opened in the names which had an outward appearance of being governmental like ‘Make in India’ wherein the victims were lured to deposit money.
Efforts are being made to identify and trace the absconding accused persons.
This is published unedited from the PTI feed.