A first-time flyer caused panic among passengers of a GoAir flight at Bengaluru International Airport when he opened the emergency exit by mistake, according to reports.
All 171 passengers of the flight bound to Lucknow deboarded the flight after 24-year-old Sunil Kumar opened the emergency exit on the left wing of the flight.
A complaint was filed against him at the Bengaluru Airport police station. Sunil was seated on emergency exit row 12B. The flight was scheduled to depart at 8.20 am, however Sunil opened the emergency exit immediately after pushback of the flight. “The incident occurred near the Taxi Out point at 8.12 am thus grounding the aircraft. This caused commotion and the agile pilot and crew members had to immediately halt the aircraft,” the spokesperson said as per The New Indian Express.
In a statement recorded with the police, the passenger reportedly said, "I was told not to open the emergency exit and to use it only in times of emergency but I opened it by mistake. I apologise to the airline and to the passengers for my conduct."
The airline further claimed that instructions on the emergency window and other operations were repeatedly issued in multiple languages, including Hindi, the language Sunil specified he was comfortable in. The airline spokesperson also added that Sunil opened the emergency exit out of curiosity. Sunil was later let off with a warning.
Safety protocols were initiated immediately after the incident took place and the crew were moved to another flight which departed two hours later at 10.14 am.