EDMC to set up 782 help centres to assist people access its online services

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New Delhi, Jul 2 (PTI) The East Delhi Municipal Corporation (EDMC) will set up 782 help centres across its 64 wards to assist people access its various online services like property tax submission and applications for birth and death certificates, officials said on Friday.

These centres will work as common service centres (CSC) and function on the lines of small scale cyber-cafés, where people can go to avail the benefits of online services of the civic body at a nominal fee, they said.

EDMC Mayor Shyam Sundar Agarwal said these centres will be of help to people who do not have the devices to access the online services or are not tech savvy.

For instance, citizens will have to pay Rs 10 for registration of birth certificates, Rs 30 for tehbazari, Rs 50 for submission of property tax, Rs 80 for renewal of health trade licence and factory licence along with fixed municipal fees prescribed by the EDMC for the various services.

EDMC Commissioner Vikas Anand said many people face difficulties in availing the benefits of online services. These centres will be able to help them, he added.

'Nearly 11-12 CSCs (help centres) will be set up in each ward. This will increase accessibility and transparency of citizen services. These facilities will be made available online in collaboration with the NIC and the CSC e-Governance Services India Limited,' Anand said, adding that orders in this connection were issued on Thursday.

Services that will be accessible at the help centres include registration of birth and death certificates, property tax submission, renewal of health trade licence and factory licence, e-mutation of properties, conversion and parking charges, hawking, tehbazari, veterinary licence, pet licence, community hall booking, trader and storage licence among others.

'These CSCs will be like small cyber-cafés where citizens can avail nearly 21 major services being offered by the civic body. These centres will be set up in colonies so that people do not have to travel far to access online facilities of the East DMC,' Agarwal said. PTI AKM BUN IJT

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