Delhi: Consumer court holds cameraman guilty of ruining wedding

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Delhi: Consumer court holds cameraman guilty of ruining wedding

The order by the consumer court was passed ex-parte as the photographer did not take part in the court proceedings despite being issued notice.

A marriage photographer was held responsible by a Delhi consumer court for ruining a couple's wedding after he failed to provide them the photos of their D-Day despite accepting major portion of the payment.

The couple approached the court after making futile frequent visits to the photographer for two years. The court was also surprised to observe that till date, the photographer had not handed over their photographs and a DVD copy to the couple.

Holding the photographer guilty of deficiency in service, it awarded an amount of Rs 25,500 as compensation and other litigation costs along with refund of the advance payment.

The court observed, "A marriage ceremony is a once-in-a-lifetime event and is memorised by photographs and video DVDs made with respect thereof, which the complainant was deprived of due to gross misdemeanour on part of the photographer despite receiving 80 per cent of the total consideration amount."

The complainant told the court that the photographer had assured best service and 250 photographs and a video DVD with an advance payment of Rs 1,000 and another Rs 10,000 on the day of the wedding that was held in December 2015.

The photographer had promised to hand over the photos within the next 10 days and despite several visits and telephonic requests, the photos were never given, the court was told.

The order by the consumer court was passed ex-parte as the photographer did not take part in the court proceedings despite being issued notice.

The court observed that the absence from the proceeding is a clear and unfortunate case of deficiency in service and is manifest of highly unprofessional and grossly callous approach on his part.