To Ask for Refund or Not? Ticket Holders Anxiously Await Word on 2020 Tokyo Olympics

Reuters

Tokyo: Holders of coveted tickets for the Tokyo Olympics are anxiously awaiting word on whether the Games will go ahead as planned, with a media report that briefs might not be refundable in case of a cancellation stirring fears they may be left out of pocket.

Tickets have been snapped up in Japan, with over three million sold during the first domestic lottery last May. Hot demand for later sales also left many potential buyers disappointed.

Organisers have repeatedly said the July 24 to Aug. 9 Games will go ahead as scheduled but with the rapid spread of the coronavirus bringing the sports world to a virtual standstill fears are growing the Olympics may be cancelled or postponed.

On Wednesday, the Asahi Shimbun newspaper reported that tickets might not be refundable if the Olympics were to be cancelled, citing Olympic organisers and contractual details connected to the tickets.

Should holding the Olympics be prevented due to a number of “force majeure” incidents ranging from disasters to war and “states of emergency connected to public health,” organisers were not to be held responsible, the Asahi added.

The report prompted a flood of comments on social media, making it one of the top trending Twitter topics in Japan.

“What - no refunds if it’s cancelled? Are you kidding me?” wrote commenter may_lulu.

Another lamented: “I’ll just bid goodbye to that 100,000 yen ($933.97).”

Tokyo 2020 organisers did not immediately respond to requests for comment on Wednesday.

When asked about the issue of refunds on March 11 they said, “Tokyo 2020 has never discussed cancelling or postponing the Games. Preparations for the Games are continuing as planned.”

Many ticket holders appeared resigned.

“I’ve almost given up on the Olympics,” said Toshikazu Moriwaki, a 66-year-old retired banker who paid roughly 110,000 yen for four tickets but said he believed he would get a refund.

“I really want to watch the game but above all, I want to have the Olympics in Tokyo, even delayed. No cancellation please.”

Liz Shek-Noble, an Australian resident of Tokyo, has tickets to diving and Paralympic fencing.

“I am not optimistic about the likelihood of getting a refund in the event that the Olympics and Paralympics are cancelled,” she said.

“In the event that they are postponed, I hope that those who have tickets are given the choice of attending their events on a new date or being partially or fully refunded.”

And some continued to hope.

“First, I want to know if the Games are on or not before worrying about a refund,” said a Korean woman living in Japan who holds two tickets to see golf.

“I’m really looking forward to seeing the events that we luckily got tickets for.”