London, Oct. 23 (ANI): A bride-to-be in the UK was left 'humiliated' after she tried to book an exclusive hotel for her 10,000 pound dream wedding, and instead, accidentally receiving an email saying she and her fiance were not the right "type of people".
Pauline Bailey, 27, said she was "mortified", after a member of staff at Stoke Park Hotel in Stoke Poges, Buckinghamshire, sent her an email that was actually intended for a colleague.
A representative of the hotel has apologised for the email error, promising the member of staff who sent it would be "dealt with internally," The Telegraph reports.
According to the paper, the email, which was written by wedding coordinator Michele Connelly and was addressed to sales manager Carlo Zoccali, was signed off with the word: "Help!!!"
It read: "I need your advice on this wedding. I know this probably doesn't sound very nice, but I am trying to put this wedding off as I don't think they are the type of people that we would want to have at Stoke Park," following which Bailey was left 'horrified'.
"It's clear to me that this hotel operates a policy of discrimination which is terribly wrong, unfair and deeply, deeply hurtful. Paul and I can hold our own anywhere and in anyone's company. We are thoroughly decent people and didn't deserve this humiliation," Bailey said.
However, a member of staff at the hotel has emailed Bailey thereafter directly to "humbly apologise for the email which was sent to you by accident".
"At Stoke Park, we welcome all who wish to have their wedding with us," he said. "We pride ourselves on the highest quality of service and hospitality and if you would still consider us as a venue for your special day, I would be delighted to meet with you to discuss this further." (ANI)